Managed Services Description

Managed Services

Managed Services: 24x7 Proactive Support

 

CT Technologies Remote Network Monitoring service will take care of your network so you can take care of your business.  We employ powerful remote network monitoring tools to provide 24x7 proactive supports for your business.

Our preventative maintenance services, active issue troubleshooting, and remote resolution will save your businesses from critical downtime, not to mention the cost avoidance of an IT office visit.  At the first sign of trouble within your business infrastructure our staff is immediately notified and begins to respond. 

We are notified not only of system failures, but issues well before they occur.  For example, we can see CPU or memory utilization out of spec, long running or blocked SQL transactions, disk space running low, unusual event log activity, network saturation, and much more.  Our monitoring covers Windows and Linux OS health, SQL Server, Exchange Server, your data backups, and much more.

Synthetic Transaction and Response Time Monitoring
Our monitoring system provides e-mail and Web response-time monitoring. Every five minutes, e-mail servers receive a test e-mail to check whether e-mail transport is working correctly. Similarly, the Web monitoring application also does a synthetic check of Web applications.

Monitoring and Trend Reporting
Our monitoring system includes monitoring for availability, performance, and capacity with an advanced escalation and an alerting system. Secondly, our monitoring system stores the gathered data to generate trend analysis reports, analytical reports and summary reports. The system works on a remote monitoring architecture and supports a variety of common protocols including SNMP, WMI, Event Log Monitoring, SSH/Telnet and others.

Servers/Device Monitoring
Servers and the server operating system are monitored for various parameters such as CPU, memory, disk, event-log information, critical processes, services and response time. Directly out of the box, our system features include monitoring parameters for Windows, Linux, IP devices and SNMP-enabled devices such as routers, switches and firewalls.

Application Monitoring
Our monitoring system contains pre-compiled parameters to monitor well-known applications such as Exchange, SQL Server, Terminal Server, Oracle, Citrix, Anti-Virus, Blackberry and a host of other applications. The ability to monitor the entire application stack as well as the server facilitates easy planning and problem detection.

With our proactive approach, we can maximize your business up-time.  Being proactive is the key word in protecting our customers' business. 

 

Service Backgrounds

We are here to service all of you technology needs. We bring a wide range of support backgrounds including manufacturing, transportation, hospitality, medical, and many more. We strive to always be the highest value partner!

Contact Site

Address: 1611 S Utica Ave, #200 Tulsa Ok 74104

Phone: 918-924-9464

Email: info@cttec.net

 

 

 

Web Development

  • Web Strategy
  • Web Applications
  • Flash Design
  • Hosting & Domains

Quote of The Year


The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.  -Bill Gates